FAQs

Does your internet store provide discounts?
We time our discounts to coincide with certain events and marketing initiatives.

Are bespoke leather jacket designs available for purchase?
To create the ideal leather jacket of you’re choosing, our stylists are open to receiving your suggestions. To create a leather jacket that fits you perfectly, just get in touch with our customer service agent or send us an email with your specs.

Is it secure to shop online at your website?
We recognize effective security throughout your online purchasing experience by using a variety of security procedures. Every time you place an order on our website, we ensure that none of your personal information is compromised and that our services meet your fashion needs. Therefore, it is safe and secure to shop online at our website.

Are all of your coats made entirely of leather?
Yes, our jackets are made entirely of premium grade, high-end leather that provides you the look you want to rock any class you enter.

How long does it take you to deliver the jacket?
Normally, the jacket is delivered to your door within 7 to 14 business days. The delivery of the leather jacket, however, may take longer than 14 business days if you customized the purchase to your specifications.

How do you take consumer payments?
The Modern Jacket offers easy ways to pay. You can use a credit card or PayPal to pay for your preferred leather jacket. In addition to wire transfers, we also take MasterCard, VISA, American Express, Western Union, and money orders.

After placing my order on your website, how can I cancel it?
After your order has been successfully placed, send us an email to cancel it if you are unhappy with the quality of our products or our service. To learn more, go to our order cancellation policy.

Will the leather jacket look exactly how it does on the website?
Absolutely, the leather jacket you ordered will match the same design that is displayed on our website. Because we value our customers, we take care to photograph our products in-store so you can see the material, color, and quality through the graphics.

In the event that the leather jacket is not in stock, do you reimburse the money?
If the ordered jacket is out of stock, we will return the required amount in accordance with our refund policy. The reimbursement will be sent to you within a minimum of 5 to 7 business days.

How do you handle orders and cancellations with your customer service?
When it comes to handling orders and cancellations, our customer service is incredibly effective. Our customer agents investigate the matter if a consumer is dissatisfied with the goods or service they ordered on our website. On the other hand, clients are attended to by offering them full support during their virtual purchasing experience.

How does one go about returning a jacket?
You can easily request a return from us if the jacket you ordered does not meet the conditions, as stated in our return and exchange policy. The jacket must be returned by the purchaser to us within 30 days of the order being received.

How can I determine my leather jacket’s proper size?
To ensure that the leather jacket is made to fit you perfectly, you can use our sizing chart as a guide and email us your measurements. Within the allotted period, our stylists will verify the order and verify your dimensions.

Can I follow the progress of my order?
Once you place an order on our website, you may easily follow it. Following order confirmation for a leather jacket, the consumer receives an order ID via which they can email the service provider to inquire about the status of their order.

Contact us:

Customer Support Number: +1 (406) 289-6767

Customer Support Email: Info@themodernjacket.com